Mobile App | 3 Months
Mobile app for zero-touch login, printing and scanning
Mobile app was one of the complimentary components of print management solution offering print-users ability to login to printers, unlock printed documents and initiate scan right from their hand held devices. The app is available for iOS and Android platforms.
My role
- Stakeholder management
- User research
- Ideation & wire-framing
- Prototyping
- User-testing
Tools
- Draw.io, Sketch and InVision App (for prototyping)
Situation
The print management system offers end-users controls like auto-print release and access to any printer within the business. The goal was to offer customers a mobile app for reliable, easy, and fast printing.
Task
Assigned as the UX designer for the project, my responsibility was to pinpoint the essential user tasks and determine their expectations for an optimal printing experience.
Action
For this project, I led a full end-to-end user experience design process that began with research sessions identifying core jobs users were trying to do, and continued through ideation, design improvements, user testing, and continuing assistance during development.
Result
The application garnered stellar 5-star ratings for its remarkable usability and intuitive interface. It quickly emerged as the preferred choice among users for releasing print jobs, surpassing traditional access methods such as NFC identity cards.
Some glimpses of final product
Wireframes showing some key functionality of the mobile app.
Mobile app with user onboarding
The following wireframe illustrates how the mobile app facilitates user onboarding for a seamless experience.
